Lavinia Noble Surjove, CEOGoing an extra mile’ has been the motto driving the Dallas based IT Services Company— Swift Pace Solutions. As Oracle’s Gold Level partner, Swift Pace Solutions offers a wide range of IT services to assist its customers in meeting the new challenges of IT. Lavinia Noble Surjove, CEO of Swift Pace Solutions, observed that, “Most organizations face challenges in blending Oracle with their legacy software and are apprehensive about the mobility of the data and its security.” Committed to cater to the mid-market group in retail, oil and gas, and telecom industries, Swift Pace bridges the gap between the information system technology and the ‘ever changing’ IT requirements. With an in-depth understanding of the complexities in adopting Oracle based technologies, Swift Pace delivers ‘packet tailored’ technologies from Oracle E-Business Suite, targeting the clients’ exact needs.
“Our experts choose appropriate Oracle based solution that best fits an organization’s processes and helps to plan, implement, and manage the operations,” says Lavinia. Swift Pace’s experienced consultants conduct a 360-degree assessment of clients’ IT requirements and provide a model that best addresses their IT needs. At first, the company matches its clients’ issues with suitable solutions for security, collaboration, and performance tools provided by Oracle web center, Oracle based CRM application and Oracle Enterprise Content Management (ECM) platform. After identifying the solution that best fits clients’ demands, Swift Pace helps clients with the solution. “At Swift Pace, we do more than what we are contracted to do with our clients,” adds Lavinia.
With over 1500 consultants working towards overcoming the defaults that occur while using Oracle solutions, every client’s case at Swift Pace is approached in a different way. In an interesting case wherein a client wished to protect his sensitive data from ‘would-be’ attackers bypassing the database, Swift Pace delivered Oracle’s advanced security solution—Transparent Data Encryption (TDE) to fix the problem.
Our experts choose appropriate Oracle based solution that best fits an organization’s processes and help to plan, implement, and manage the operations
Understanding that today’s businesses are actively adopting sustainable solutions, SwiftPace enables companies in incorporating sustainability in their IT process with Oracle’s Agile Life Cycle Process Management (PLM). Swift Pace, which is also an authorized partner of Amazon Web Services and Horton Networks, has assisted several clients in adopting cloud-computing technologies.
Reflecting on the growing demand for compliant, timely, and accurate financial controls, Lavinia cites that, “Oracle’s Payroll solution is currently trending among our clients.” Lavinia is particularly ‘excited’ about Oracle’s Enterprise Manager Cloud Control 12c that creates business value for IT by leveraging the built-in management capabilities of the Oracle stack for traditional and cloud environments. This enables customers to achieve unprecedented efficiency gains while increasing service levels.
Lavinia, who believes that ‘learning is a never ending process,’ has developed great insights about the IT environment over the years. “The enormous growth in IT sector is leading to an upward movement in which lies great potential to improvise and take IT services to the next level,” she adds. Considering the extremely discerning nature of today’s consumers, Swift Pace Solutions’s outlook for the next few years is to revolutionize IT services by providing cost-effective and end-to-end IT services, with increased quality. “We will continue to strive to achieve higher customer satisfaction and encourage employees-customer engagement to empower high performance,” Lavinia concludes.